Return Policy

Bahrain Goods Return Policy

Introduction

At Bahrain Goods, we strive to ensure that our customers are completely satisfied with their purchases. We understand that sometimes you may need to return or exchange a product. Our return policy is designed to make this process as smooth and hassle-free as possible.

Eligibility for Returns

  • Product Types: We accept returns for electronic products such as laptops, desktop PCs, smartphones, earbuds, power banks, and smartwatches.
  • Condition: Items can only be returned if they are damaged or defective and must be in their original packaging.

Return Window

  • Local Customers: Products must be returned within 24 hours of receipt.
  • Non-Local Customers: Products must be returned within 3 to 5 days of receipt.

Return Process

  1. Contact Us: To initiate a return, please contact our customer service team via email at contact@bahraingoods.com or by phone at +973 3468 6445. Provide your order number, a detailed description of the issue, and any supporting photographs.
  2. Return Authorization: Our team will review your request and, if eligible, will provide you with a return authorization number and detailed instructions on how to proceed.
  3. Shipping: Pack the item securely in its original packaging and include all accessories, manuals, and documentation. We will cover the return shipping costs and provide you with a prepaid shipping label.

Exchange Policy

  • Exchange Only: We do not offer refunds. Instead, we will exchange the returned item for the same model or another item of equal value if the original item is no longer available.

Important Notes

  • Original Packaging: Returns will only be accepted if the product is in its original packaging with all accessories included.
  • Damage or Defects: Only items that are damaged or defective will be accepted for return and exchange.

Contact Information

We appreciate your business and are here to help with any questions or concerns you may have regarding our return policy. Thank you for shopping with Bahrain Goods.